<< Click to Display Table of Contents >> Navigation:  Order Book > Cancel a Client/Production Order

 

Overview:

The option to cancel Client/Production Orders is password protected, to use this feature the user will need permissions and an internal password set-up.

 

To cancel a Client/ Production Order, open the Order Book module and click on the ‘Cancel Client Order’ or ‘Cancel Production Order’ option.

 

 

Enter the employee internal password in the red field and press <TAB> to generate the window. Type in the order number - or press <F2>, and select the order number from the pop-up list and click on OK.

 

 

Click on the Send button and the Client/Production Order is sent to history. Where a Production order is sent to history, the job tickets and process tickets are also sent to history with the order. Click on Yes and/or OK on messages.

 

Client Order

 

 

Production Order

 

 

Click on the Finish button to close the window.

 

 

 

To un-cancel/bring back the order - see ‘Retrieve Production/Client Orders from History’ in this section.

 

Last Revised: 20/02/2012 SJ