Order Book > Credit Adjustment Note

Overview:

It is sometimes necessary to apply a credit adjustment to an invoice.

Requirements needed before creating a credit Note:

•	Client or Production Orders must exist in Order Book.

•	ALL Despatch Dockets must be completed.

•	Invoices must be processed

•	'Credit Orders' box must be ticked in Personnel module on the “Security” tab to give permission for the employee to create the Credit Adjustment Note.

How to create a Credit Adjustment Note:

Open the Order Book module and click on the ‘Edit Client Order’ or ‘Edit Production Order’ icon. Enter the order number or press <F2> and select order number from pop-up list and click OK. Create new line items for the Part/s to be credited with minus quantities, press <F9> to save the Order. For the example, the order quantities have been halved with the other half being entered in minus quantities.

Still in the Order Book module, click on the ‘Despatch Client Order’ or ‘Despatch Production Order’ icon. Enter the Client/ Production Order number or press <F2> and select the required order from the pop-up list and click OK, press <TAB> to generate the window. Enter your employee number, and click on 'CREDIT' box to tick. Click on the Select button and click on items to be credited from the pop-up list (quantities will be minus figures) and click OK. Click on 'Stock Out' radio button if items are to be returned to stock or the 'No Stock Transaction' for no Inventory record, click on the Save icon.

Create Invoice as normal (automatically creates 'CREDIT Adjustment Note'). Print/email Invoice /‘CREDIT Adjustment Note’ also as normal.

Export the ‘Client Invoice 'CREDIT Adjustment Note' in the normal manner into your Accounts system.

Notes:
1. Only Client Order Credit Adjustment Notes ('Stock Out' ticked) automatically adjusts Inventory 'On Hand' quantities and are displayed in History as Stock Out with a minus quantity.
2. If Production Order Credit Adjustment Note items are required to be entered into Inventory this must be completed manually through Parts Stock In / Out.

Last Revised: 23/03/2012 SJ